Job Description

Overview

Hexagon Autonomous Solutions is looking for an Applications Engineer to join our team in Calgary, AB. Reporting to the Senior Manager, North America Customer Support, in this role you will help us drive our business forward by providing 2nd‑tier support to our customers. In this hands‑on position you will utilize your GNSS+INS expertise to ensure our customers’ success. This position will have a strong focus on supporting NovAtel, VERIPOS and AutonomouStuff customers in North America. The team collaborates closely with Customers, Sales, Product Management, and Engineering.

Location: Calgary, AB.

Responsibilities

  • Oversee 2nd‑tier case management for Hexagon products and services
  • Provide technical support for pre‑sales opportunities and post‑sales issues:
    • Assist customers with troubleshooting, diagnosing, and resolving product or service issues by phone or email
    • Prov...

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