Job Description

Join Randstad Canada as a Senior Applications Architect specializing in ServiceNow. This remote role emphasizes the design and governance of ITSM, ITOM, and ITAM modules for enterprise-level solutions.

In this position, you will lead complex platform implementations that focus on CMDB health and integration with identity management tools. Your strategic oversight will directly influence the architecture standards and the technical roadmap, promoting best practices for governance and performance optimization. Help shape user experiences with innovative AI-enabled workflows.

Key Responsibilities:
• Create architecture designs and reference models for multi-module environments
• Define standards for AI and technical debt reduction
• Oversee CMDB integration and data strategy
• Design data flows for various integration protocols
• Implement Mobile App and Virtual Agent features

Requirements:
• 5+ years in architecti...

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