Applications Analyst

This is an opportunity for a Applications Analyst to provide support and system improvement on the roll out of our new deal management system, Our Deals, across Australia and New Zealand. You will be responsible for providing input on current systems improvements, assist in the testing and deployment of future application improvements, and participate in development and administration of training programs. A key part of this role is to gain in depth knowledge of both the business and system processes.

Some of your key responsibilities will include:

• Collaborate with the business, software, and systems teams to ensure product and business objectives are met.
• Communicate and escalate application problems and issues to key stakeholders both internal and external to the team.
• Investigate user problems and needs, identify their source, and determine possible solutions.
• Record, track and document the problem...