Application Tech Ops Engineer (L2 above)

Application Tech Ops Engineer (L2 above)

N2N Connect Berhad is a Malaysia-based investment holding and technology company providing software, integrated trading and network solutions for capital markets, including trading platforms, connectivity, security, data services and consultancy, serving brokers and financial institutions across Asia.

Job Description:

Application Support:

Monitor the performance and availability of applications to ensure they meet service level agreements (SLAs).

Troubleshoot application issues, perform root cause analysis, and implement solutions to minimize downtime.

Collaborate with development teams to resolve complex application issues.

Provide technical support to end-users, ensuring quick resolution of reported issues.

Document application-related incidents, resolutions, and best practices for knowledge sharing.

Deployment Tasks:

Plan, e...