Application Systems Analyst (Servicenow)

Your Job

The Application Systems Analyst - ServiceNow Operations is responsible for ensuring the stability, performance, and reliability of the ServiceNow platform. This position combines strong operational ownership with collaboration across technical and business teams to maintain service continuity, manage incidents, support platform activities, and enable ongoing improvements. You will coordinate key operational cycles, while providing technical and procedural support that enhances the platform’s efficiency and user experience.

Our Team

You will join the Global Enterprise Service Management capability, a team dedicated to enabling Koch business through transformation and innovation. Our platform enables key lifecycle capabilities, including IT Service Management, HR Service Delivery, Portfolio Management, Application/Infrastructure Management, Legal Service Delivery, AI and Consumer Experience. We are a collaborative and forward-thinking team c...