Job Description
Join the City of Kelowna as an Application Support Technician focused on delivering user assistance and resolving application issues. This role offers a blend of Tier1 and Tier2 technical support.
The City of Kelowna is seeking a customer-centric professional for a 10-month term. As an Application Support Technician, you will provide essential support for business applications, ensuring their ongoing operation and enhancement. The ideal candidate will demonstrate strong problem-solving skills and the ability to manage multiple tasks effectively.
Key Responsibilities:
• Provide Tier1 and Tier2 support for City applications
• Serve as the primary point of contact for user inquiries
• Assist in the enhancement and adoption of assigned systems
• Facilitate minor automation tasks within applications
• Collaborate with team members to resolve technical challenges
Requirements:
• Two-year Computer Science diploma or equivalent
• Minimum 2 years of experience in c...
The City of Kelowna is seeking a customer-centric professional for a 10-month term. As an Application Support Technician, you will provide essential support for business applications, ensuring their ongoing operation and enhancement. The ideal candidate will demonstrate strong problem-solving skills and the ability to manage multiple tasks effectively.
Key Responsibilities:
• Provide Tier1 and Tier2 support for City applications
• Serve as the primary point of contact for user inquiries
• Assist in the enhancement and adoption of assigned systems
• Facilitate minor automation tasks within applications
• Collaborate with team members to resolve technical challenges
Requirements:
• Two-year Computer Science diploma or equivalent
• Minimum 2 years of experience in c...
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