Job Description
Description
The Application Support Specialist is responsible for operational support and service management within the Shared Utility Service (SUS) environment, which hosts approximately 200 government applications. The role ensures optimal performance, availability, and security of the IT infrastructure. Key responsibilities include system monitoring, incident management, queue management, change coordination, and continuous improvement of the SUS environment using advanced middleware technologies.
Experience Level
Entry Level
Skillset:
• Experience with middleware
application suite such as but not limited to:
o IBM WebSphere Application Server
NDM and Liberty
o IBM DataPower
o Deployment Automation - Urban
Code Deploy and Urban Code Velocity
o Middleware Monitoring tools
ITCAM, Dynatrace
o Cloud technology including
OpenShift, Kubernetes and Ansible
• Experience w...
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