Application Support Specialist

At TradeWindow, we create innovative and intelligent software solutions used by leading exporters and freight forwarders. Our mission is to re‑define the way businesses establish trust and share information across global supply chains. Inspired by a team of talented thinkers, an amazing culture, and strong growth trajectory – we strive to challenge the definition of possible.

Since launching in December 2018, we have grown rapidly to become a multinational team of talented professionals with operations spanning Australia, New Zealand and the Philippines. We are listed on the New Zealand Stock Exchange and are looking for highly skilled, motivated, and resourceful people to join our journey.

Role Overview

The Customer and Application Support Specialist provides technical and functional support to users of our platforms. The role focuses on application troubleshooting, SQL‑based investigation, configuration review and issue triage, ensuring a smooth and effic...