Job Description
Job Overview
We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. Responsibilities
Production Support & Incident Management
Provide L1/L2 support for mission‑critical index, market‑data, and trading‑related applications. Monitor distributed Linux systems, analyze logs, and resolve real‑time production issues. Lead incident management, coordinating with global tech and business teams, and driving root‑cause analysis. Ensure SLA‑compliant resolution and maintain high platform availability. Manage change, release, and deployment activities following ITIL best practices.
Technical Troubleshooting & Platform Stability
Diagnose issues across market connectivity,...
We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. Responsibilities
Production Support & Incident Management
Provide L1/L2 support for mission‑critical index, market‑data, and trading‑related applications. Monitor distributed Linux systems, analyze logs, and resolve real‑time production issues. Lead incident management, coordinating with global tech and business teams, and driving root‑cause analysis. Ensure SLA‑compliant resolution and maintain high platform availability. Manage change, release, and deployment activities following ITIL best practices.
Technical Troubleshooting & Platform Stability
Diagnose issues across market connectivity,...
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