Application Support Specialist

ROLE SUMMARY 

Reporting to Head of Digital Platforms APAC, you will be working in a team environment, and responsible for managing and resolving application issues to business users. This will incorporate providing software and system support, deploying application updates and working closely with other teams to resolve technical issues. 

This role will see you joining a small and high performing team working across a wide range systems and diverse stakeholder group. As an Application Support Engineer, you’ll provide exceptional support to users by troubleshooting technical issues, collaborating with teams, and gaining expertise in specific products. 

PRIMARY ROLE 

• Troubleshoot application problems, identifying the issues and guiding users through corrective steps. 

• Provide systems administration, monitoring and business/technical support. 

• Provide System Administration /...