Application Support Specialist

We are looking for an
Application Support Specialist (L2)
to provide advanced troubleshooting and technical assistance for our mobile application. As part of the
Level 2 Support Team
, you will be responsible for diagnosing issues, escalating complex cases, and ensuring smooth app functionality. You will collaborate with developers, QA, and customer support teams to resolve incidents efficiently.

Qualifications

• At least 2 years of experience in Level 2 Application Support, preferably in mobile applications.
• Preferably, proficient in PowerShell, Bash, or Python for automating support tasks
• Strong JavaScript debugging skills, including browser-based issue resolution.
• Familiarity with HTML, CSS, and JavaScript interactions in web applications.
• Experience working with APIs for automation or system integration
• Knowledge of mobile application architecture and common debugging tools.
• Familiarity with cloud...