Job Description
We are looking for an Application Support Specialist (L2) to provide advanced troubleshooting and technical assistance for our mobile application. As part of the Level 2 Support Team, you will be responsible for diagnosing issues, escalating complex cases, and ensuring smooth app functionality. You will collaborate with developers, QA, and customer support teams to resolve incidents efficiently.
Qualifications
At least 2 years of experience in Level 2 Application Support, preferably in mobile applications.
Preferably, proficient in PowerShell, Bash, or Python for automating support tasks
Strong JavaScript debugging skills, including browser-based issue resolution.
Familiarity with HTML, CSS, and JavaScript interactions in web applications.
Experience working with APIs for automation or system integration
Knowledge of mobile application architecture and common debugging tools.
Familiarity with cloud platforms (AWS, Azure, or GCP) for app support, an advantage
Qualifications
At least 2 years of experience in Level 2 Application Support, preferably in mobile applications.
Preferably, proficient in PowerShell, Bash, or Python for automating support tasks
Strong JavaScript debugging skills, including browser-based issue resolution.
Familiarity with HTML, CSS, and JavaScript interactions in web applications.
Experience working with APIs for automation or system integration
Knowledge of mobile application architecture and common debugging tools.
Familiarity with cloud platforms (AWS, Azure, or GCP) for app support, an advantage
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