Job Description
ABOUT US
At Go4Mobility, we are your trusted partner for Digital Mobile Solutions. As a leading technology company, we specialize in multichannel digital communication and messaging services, helping businesses enhance customer interactions through seamless and innovative solutions.
We are looking for a Application Support to provide 1st and 2nd line technical support for our wholesale messaging platform. You will be the main point of contact for operators, partners, internal teams, and external clients, ensuring fast incident resolution and high service quality.
RESPONSIBILITIES
Respond to technical requests submitted through the ITSM tool, interacting with clients, stakeholders, and other parties via email, chat, and phone.
Maintain ongoing communication with clients throughout the resolution process.
Keep the incident management system updated with all relevant client information and details of the report...
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Take the next step in your AI career. Submit your application to Go4Mobility, Lda today.
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