Job Description
Job Summary
The Application Support Officer provides technical and functional support for business applications, ensuring smooth operation, timely issue resolution, and optimal system performance.
Key Responsibilities
- Provide application support and troubleshoot user issues
- Monitor application performance and resolve incidents promptly
- Perform application maintenance, updates, and user access management
- Coordinate with internal teams and vendors for issue resolution
- Maintain basic documentation and support records
Required Qualifications & Skills
- Degree or diploma in IT or a related field
- Experience in application or IT support
- Basic knowledge of databases, systems, and troubleshooting
- Good communication and problem-solving skills
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