Application Support

Overview

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The Application Support Engineer provides primary support to Swiss Re's Corporate Solutions business users, primarily in North America, as part of a global team. The role focuses on monitoring and managing applications to maximize availability, alerting internal customers to outages, escalating service-affecting issues, and restoring service quickly through own efforts or appropriate referral.

About The Team

This team is responsible for second level user support in a global landscape. You will work to provide great service to internal customers, collaborating across a global community to ensure timely incident resolution and a stable application environment.

About The Role

You will have the opportunity to become a functional expert in the end-to-end process and system landscape of a commercial insurance company, building a strong knowledge base. The...