Application Support

You will join our Fintech team which is always buzzing with new ideas and incentive to innovate. Consisting of IT specialists who have diverse skills in Application Support , the team members also bring with them cross-market experience, having worked on projects locally and also across the other markets in the Group.

Responsibilities:

Responsible for the monitoring and maintaining the application systems, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation;

Strong analytical skills to troubleshoot application problems using logical/analytical methods;

Provides technical support to teams within the organization, and to external partners when required;

Interacts with vendors and support teams. Incident investigation and escalation, troubleshooting issues with systems and software;

Performing analysis on application functionality and continuously improve IT applic...