Job Description

## For additional information, please review .* ## The Application Support Intermediate Analyst provides technical and business support for users of Citi Applications.* ## Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.* ## Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.* ## Act as a liaison between users/traders, interfacing internal technology groups and vendors* ## Participates in disaster recovery testing* ## Participate in application releases, from development, testing and deployment into production.* ## perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.* ## Considers implications of the application ...

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