Job Description

Application Support Engineer (Standard) with skills Application Support Engineer, JIRA, postgreSQL DBA, Application Support Engineer, SQL for location Bangalore, India

Posted on: February 09, Share on Linkedin Share on Twitter Share on Facebook

ROLES & RESPONSIBILITIES

Job Description:

  • Advanced Troubleshooting:

    • Diagnose and resolve complex software and system issues escalated from L1 support, requiring deeper technical expertise.

  • Incident & Problem Management:

    • Take ownership of incidents from investigation to resolution, including performing root cause analysis to prevent recurrence.

  • Application Monitoring & Performance:

    • Proactively monitor applications, analyze performance data, and identify opportunities to improve efficiency and reduce error rates.

  • Collaboration & Escalation:

    • Work cl...

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