Job Description

Job Title: Application Support Engineer
Work Set up: On site (Probationary) - Hybrid (Performance Based)
Work Schedule: 6:00 AM – 3:00 PM (rotation: 9:00 AM – 6:00 PM)
Location: Centris, Quezon City
Responsibilities:
  • Provide application support and manage operations of banking/payment applications.
  • Monitor application performance and respond to incidents using tools like Splunk.
  • Follow ITIL processes including Incident, Change, Problem, and Work Order management.
  • Perform SQL queries (PostgreSQL / SQL) and Linux administration tasks.
  • Assist in application deployments, maintenance, load balancing, and validation.
  • Document processes, resolutions, and operational steps in Confluence or similar.
  • Communicate effectively with business, product, and development teams.
Requirements:
  • Strong application support background in banking/payments domain.
  • Ja...

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