Job Description

Join us as an Application Support Engineer

Are you passionate about technology and problem-solving? We are looking for an Application Support Engineer to join our team, ensuring the seamless operation of critical post-trade applications. This position will be based in Porto and you will report to the Corporate Action Team Manager.

Your key responsibilities:

Application Support & Incident Management

  • Provide technical support for vendor platform applications (e.g., Megara Corporate Actions Platform for Euronext CSDs).

  • Integrate the Production schedule for application support (24/5 support – business hours onsite, on-call outside business hours).

  • Follow and enforce ITIL and ISO 20000 best practices.

  • Triage incidents related to post-trade applications and other ITCCA team responsibilities:

    • Analyse, manage, and resolve complex incidents requiring deep sy...

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