Job Description
Role: Application Support Engineer
As an Application Support Engineer at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms: ANOW Observe (observability) and ANOW Automate (workload automation). You will be part of a 24/7 support operation, interfacing directly with enterprise clients and collaborating across internal teams. You will act as a technical subject matter expert (SME) for product and platform-related issues, providing technical insight, troubleshooting complex problems, and ensuring customer satisfaction.
Who are you?
An experienced L3-L4 support engineer, system administrator, DevOps engineer, SRE, or even a software developer looking to move into a customer-facing technical support role.
What you have:
Proficient in Linux and shell scripting
Proficient in Relational DBMS such as Oracle, Postgres, DB2, etc. (including Database management)
Knowledge of Systems administration and IT infra...
As an Application Support Engineer at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms: ANOW Observe (observability) and ANOW Automate (workload automation). You will be part of a 24/7 support operation, interfacing directly with enterprise clients and collaborating across internal teams. You will act as a technical subject matter expert (SME) for product and platform-related issues, providing technical insight, troubleshooting complex problems, and ensuring customer satisfaction.
Who are you?
An experienced L3-L4 support engineer, system administrator, DevOps engineer, SRE, or even a software developer looking to move into a customer-facing technical support role.
What you have:
Proficient in Linux and shell scripting
Proficient in Relational DBMS such as Oracle, Postgres, DB2, etc. (including Database management)
Knowledge of Systems administration and IT infra...
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