Application Support Engineer

Responsibilities

• Troubleshooting application and incident management activities


• Work on Linux/Unix commands


• Write shell scripting for app debugging


• Work with databases like MySQL/PostgreSQL


• Understanding distributed networks and application high availability and load balancing


• Understanding CI/CD toolkits


• Understanding network administration


• Excellent communication skills, and prior experience in a technical support role

Qualifications

• Bachelor's degree in information technology, Computer Science or equivalent


• Minimum 6 years of technical support role with hands-on experience in troubleshooting and incident management activities


• Minimum of 5 years of customer management and customer-facing experience


• Cloud certification (such as AWS, Azure, GCP) and knowle...