Job Description

Join to apply for the Application Support Engineer role at Chubb

Location: Federal Territory of Kuala Lumpur, Malaysia

Job Description

The Application Support Engineer is responsible for supporting the IT application functions and ensuring the effective provision of systems in scope to meet the short‑ and long‑term business plans of the organisation, in accordance with budgeted costs and resources. They provide advice on application and utilisation of computer facilities to achieve and enhance corporate objectives in the Asia Pacific region.

Key Accountabilities & Responsibilities

  • Troubleshooting and issue resolution.
  • Identify, analyse and resolve software issues, working closely with the development team to address bugs, errors and defects.
  • Technical support to end‑users: assist users, provide guidance on software usage and ensure a positive user experience.
  • Maintain software system: ...

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