Application Support Engineer

Unity Infotech is currently hiring for the following roles within its Banking & FinTech practices:

• Software Engineer (Application Support)

Work Location : Kochi, Kerala

Job Overview

We are looking for a motivated and detail-oriented Application Support Engineers (L1/L2) to join our application reliability team. The ideal candidate preferably should have prior experience in FinTech or Banking , strong communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.

Responsibilities

• Provide L1/L2 application support for banking and fintech applications.
• Act as the first point of contact for users, understanding and resolving their issues or escalating them as needed.
• Perform incident analysis , root cause identific...