Job Description

Overview

Location: Toronto

Contract: 6+ Months

Role Details

Role Descriptions: APIs| AutoSys| Azure| Azure App Service| C| CyberArk| GitHub| GitHub Copilot| Java| Java SpringBoot| Kafka| .Net| Python| MS SQL| SAS| SQL| VBA| SFTP| and TIBCO.

Responsibilities

  • Provide production support to applications running on Java and handling job abends.
  • Acknowledge receipt and start to investigate, diagnose, and analyze L3 application incidents.
  • Cooperate with TD group for investigation, diagnosis, and analysis of L3 application incidents.
  • Provide temporary solutions or permanent solutions to incidents which eliminate the root cause.
  • Document and report incident progress and resolution details.
  • For a Priority 1 or Priority 2 Incident, manage the incident from receipt until resolution.
  • Weekend on-call support.
  • Mainframe platform exposure to tools/products like JCL, PROCS, TSO, ISP...

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