Job Description

Job Description

Application Support Engineer required. My client is a leading software company based in Crowborough. 


The successful candidate will be joining a team of 25 people. You will be working on a bespoke & evolving software package, therefore they are looking for candidates who have 2nd Line Support Experience and a quick learner to build their knowledge of the software package. 

Position overview

  •  You will be responsible for dealing with client’s questions and technical issues both via telephone and email.

  • You will be hands-on and experienced with Software Application Support and will have the ability to pick up new systems quickly as their

  • software is constantly being updated and developed.

  • Liaising with clients / customers over the phone

  • Ensure our clients systems runs smoothly and all issues are resolved as soon as possible.

  • Receiving, logging and resolving IT issue...

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