Job Description

Job Description


Your Primary Responsibilities

  • Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents

  • Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor improvements as needed

  • Review and update knowledge articles and runbooks with application development teams to confirm information is up to date

  • Collaborate with internal teams to provide answers to application issues and advance to as needed

  • Validate and submit responses to requests for information from ongoing audits

  • Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed

  • Identify and implement automation opportunities to reduce manual effort associated with application monitoring

  • Partner with devel...

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