Application Support Engineer

We are looking for an Application Robotics Engineer to join our product squad and take ownership of the autonomy software application layer. This role bridges the gap between the platform autonomy stack (drivers, SLAM, perception, planning, control, behaviors) and product deployment at scale. You will ensure reliable navigation, quick issue resolution, and smooth operation of our robots across diverse customer environments such as warehouses, schools, retail, and airports.
This is a highly hands-on engineering role where you will own critical autonomy features, configure and tune systems for performance, and support the success of downstream teams (support, production, pre-sales) through robust playbooks, SOPs, and debugging tools.
Key Responsibilities
Autonomy Technical Feature Ownership

• Act as feature owner for robot behaviors such as recovery, docking, touchscreen debugging, and error code structures.
• Own application-level integration of critical navigat...