Application Support Engineer

This role is remote from anywhere in Canada. NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. We are seeking a talented Application Support Engineer with strong experience in automation testing and a solid foundation in application support for platform products. The ideal candidate has a hybrid skill set across QA, automation, and production support, with exposure to AI, prompt engineering, and modern platform ecosystems.

What You Will Do

• Provide comprehensive application support for platform products, ensuring their stabi...