Job Description
Job Description
APPLICATION SUPPORT ENGINEER
Working from Portugal integrated with the IT Finance Department, you will join the Resources and Skills Department as an Application Support Engineer to ensure the common tasks of the role.
Available to travel within and outside Portugal, work remotely, and in a hybrid model (office and remote working).
Mission : Aim your efforts to manage the best procurement management ecosystem with 2 applications – Scoops and Skipper.
Guarantee optimal performance and operational monitoring over the allocated period by ensuring responsiveness to evolution requests, corrective maintenance requests, restoration of service, and compliance with defined SLAs:
- Assess the risks that may arise during your work and on the scope of responsibility.
- Ensure objectives and deadlines of deliveries are met, respecting SLAs and regression testing within the pre-determined test coverage ratio.
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