Job Description
How will you make an impact
- Participate in 'eyes on glass monitoring' and play a key part in alert response and Incident Management processes
- Provide technical support for complex, cloud-hosted applications.
- Troubleshoot and resolve high-severity, complex issues across multiple systems.
- Perform routine application maintenance, patching, and upgrades.
- Monitor daily data processing activities and troubleshoot operational failures.
- Build and enhance proactive monitoring and alerting tools.
- Contribute to automation initiatives using Ansible, Python, or Perl scripting.
- Assist in setting up and securing new application instances and environments.
- Participate in change management processes: creating deployment/rollback plans and executing patches or fixes.
- Create and maintain a comprehensi...
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