Job Description
Job Description
:
• Provide 2nd level of service support for all service on production.• Investigate software functionalities problems raised by customers and internal teams for Production and Integration Environment.• Collaborate with development teams, products management team and other related parties to resolve product technical problems.• Work with customer support teams to find a solution for customer issues.• Provide expertise recommendation to service improvement, software verification and release.• Documentation and Develop and sustain team’s knowledge in the responsible products and any required technologies as well as other products development/support team that are required in solving issues.• Support customer facing teams for all applications and services in scope.Qualifications:
• At least 3 years hands-on experience in a related technical role or technical support work in...
Ready to Apply?
Take the next step in your AI career. Submit your application to RECRUITdee today.
Submit Application