Job Description

Responsible for:

Providing application support activities for FUJIFILM DMS internal and customer facing File Transfer, File Distribution and Batch Processing applications.

Extent of Authority:

Decision making within the scope of standards and procedures for role

Main Activities:

  • Provide application support for internal and external customers
  • Carry out rostered on call duties as part of a Level 2 Support team
  • Carry out incident and issues management
  • Maintain and update problem management calls
  • Maintain and create technical documentation
  • Deployment management of changes from Development, UAT and Production
  • Participation/Involvement in Project Management activities
  • Play a substantial role in providing knowledge and value to the overall quality and stability of production systems
  • Identify and carry out process improvements in consultation with the team manager
  • Liaise ...

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