Job Description

  • Responsible for providing Level 2 production application support for payment systems (including overseas and domestic remittance, cheque payments, local interbank transfers such as GIRO, FAST, MEPS+, etc.) across the APAC region.
  • Involvement in implementing preventive and detective measures, ensuring root cause analysis is conducted for applications.
  • Involvement in planning, manage production transitions for new system launches, and handle system change requests.
  • Identify process gaps, propose system improvements, standardize processes through implementation and integration strategies, and recommend automation to optimize operational efficiency and system performance.
  • Lead and coordinate projects, supporting system enhancements, fixes, and emergency application changes, providing analytical support and conducting requirement analysis.
  • Identify and escalate risks and issues to stakeholders promptly, contribute to system restoration d...

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