Job Description
Full Time
Hyderabad, Visakhapatnam
Posted 4 years ago
Job Description
As an Application Support Analyst, your job will be to offer customer support to all Employees, Consumers, and Partners for all Business and Internal applications. Our customers are located primarily in India and North America region and we are expanding to other global locations. In this role, you will gain a deep knowledge of both the applications you support and the technologies used to run our applications. You will handle complex issues via various communication channels, respond to customer problems in a clear, concise, and timely manner and find smart solutions to mitigate the issues. Your day-to-day responsibilities will include reviewing outstanding issues, resolving them, and hand-offs of critical issues to the next shift while ensuring excellent communication.
Role And Responsibilities
Hyderabad, Visakhapatnam
Posted 4 years ago
Job Description
As an Application Support Analyst, your job will be to offer customer support to all Employees, Consumers, and Partners for all Business and Internal applications. Our customers are located primarily in India and North America region and we are expanding to other global locations. In this role, you will gain a deep knowledge of both the applications you support and the technologies used to run our applications. You will handle complex issues via various communication channels, respond to customer problems in a clear, concise, and timely manner and find smart solutions to mitigate the issues. Your day-to-day responsibilities will include reviewing outstanding issues, resolving them, and hand-offs of critical issues to the next shift while ensuring excellent communication.
Role And Responsibilities
- Help resolve technical que...
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