Application Support Analyst

Job Description
What is the opportunity?
We are seeking an experienced and highly motivated Production Services professional in the fast-paced Capital Markets, QTS, Fixed Income Production Application Support team.

This position will own delivery of Production Application Support services to the Fixed Income Business, leveraging ITIL service management principles of Event, Incident, Problem and Change management and serve as primary escalation point for any issues impacting the production environment.

The ideal candidate should have strong capital markets experience and serve as face-off to CM Business, Development, and Infrastructure teams.

What will you do?

• Be part of a team of production support analysts in Malaysia providing world class support, ensuring the highest levels of service for Fixed Income Clients and applications across Trading, Pricing and Risk management systems.
• Operate as a Player/Coach, bringing to the table a mix ...