Job Description
Role : Application Support Analyst (SWIFT)
Location : Kuala Lumpur
Payroll : Skill Quotient
Experience : 2-5 years
Duration: 1 year extendable contract
Job Description:
Qualifications Required:
- 2–5 years of experience in application or system support, preferably in banking or financial services.
- Hands-on experience with SWIFT, BNM systems, or interbank payment platforms is a strong advantage.
- Certifications such as ITIL Foundation, SWIFT Certified Specialist, or CompTIA Server+/Security+ are desirable.
Key Responsibilities
- Provide Level 1/2 application support for SWIFT and interbank payment systems, ensuring high availability and system stability.
- Monitor application health, transaction flows, and system alerts; proactively identify and resolve issues.
- Troubleshoot application, interface, and connectivity issues related to SWIFT messaging and payment processing.
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