Job Description
Thomson Reuters is a leading provider of innovative collaboration and publishing software to large international customers in the legal, banking and corporate sectors.
As our Application Support Analyst you’ll already have demonstrable experience working in a support desk environment, preferably within the legal sector or a similar time-sensitive industry.
You’ll be looking for a great opportunity to join an exciting organization who are at the cutting-edge of cloud-based enterprise collaboration & digital content management software. As an expert and professional in your field, you’ll understand the importance of maintaining excellent written and verbal communications skills and the ability to deal with customers and internal project teams whilst under pressure.
You will provide technical support and service focused on troubleshooting errors and problem-solving client system performance and functionality. This includes mitigating customer impact of issues, initiating action t...
As our Application Support Analyst you’ll already have demonstrable experience working in a support desk environment, preferably within the legal sector or a similar time-sensitive industry.
You’ll be looking for a great opportunity to join an exciting organization who are at the cutting-edge of cloud-based enterprise collaboration & digital content management software. As an expert and professional in your field, you’ll understand the importance of maintaining excellent written and verbal communications skills and the ability to deal with customers and internal project teams whilst under pressure.
You will provide technical support and service focused on troubleshooting errors and problem-solving client system performance and functionality. This includes mitigating customer impact of issues, initiating action t...
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