Job Description
Elevate municipal services with the Town of Canmore as an Application Support Analyst. Focus on the Dayforce system while enhancing HR processes and user experience.
As an Application Support Analyst, you’ll report to the IT Manager and provide specialized support for the Human Capital Management system, Dayforce. Your role involves collaborating with Human Resources to troubleshoot issues, implement system changes, and ensure effective application performance across the organization. You will also develop reports and perform data analysis to aid decision-making.
Key Responsibilities:
• Serve as the primary IT liaison for Dayforce HCM system
• Resolve advanced application issues and communicate effectively
• Monitor system performance and identify issues proactively
• Create reports and analyze data supporting HR operations
• Maintain comprehensive documentation for processes and configurations
Requirements:
• Post-secondary education in relevant field
• 2...
As an Application Support Analyst, you’ll report to the IT Manager and provide specialized support for the Human Capital Management system, Dayforce. Your role involves collaborating with Human Resources to troubleshoot issues, implement system changes, and ensure effective application performance across the organization. You will also develop reports and perform data analysis to aid decision-making.
Key Responsibilities:
• Serve as the primary IT liaison for Dayforce HCM system
• Resolve advanced application issues and communicate effectively
• Monitor system performance and identify issues proactively
• Create reports and analyze data supporting HR operations
• Maintain comprehensive documentation for processes and configurations
Requirements:
• Post-secondary education in relevant field
• 2...
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