Job Description

Application Support Analyst (Data Ops)

Application Support Analyst (Data Ops)
Chorley (Hybrid Working)
Salary: Up to £41k + Benefits
 
An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK.

Key Responsibilities

  • Provide second-line support for billing and CRM system incidents and service requests.
  • Perform complex data corrections and bulk updates using SQL and internal support tools.
  • Escalate software defects and complex technical issues to development teams with clear supporting evidence.
  • Support incident management activities, ensuring issues are owned through to successful resolution.<...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Erin Associates today.

    Submit Application