Application Support Analyst

Job Description

The ideal candidate is technically strong, detail-oriented, and enjoys solving problems in a fast-paced environment. This is a high-impact, hands-on role that offers direct exposure to both business and technical stakeholders and is best suited for someone who thrives on collaboration, accountability, and continuous learning.

What you will do in a day:

• Provide day-to-day support for financial applications, including Intapp Time, ARCS, and act as a backup for Elite 3E.
• Troubleshoot and resolve technical issues, service requests, and user inquiries, ensuring prompt and professional follow-up.
• Collaborate with Finance leadership to understand evolving business needs and offer system guidance.
• Liaise with external vendors for escalated support and patch implementation.
• Maintain and support both test and production environments, including application integrations and regular patching cycles.
• ...