Job Description
Enhance your career as an Application Support Analyst with CAA Club Group. This full-time position based in Thornhill focuses on optimizing Roadside and Travel system applications.
In this mid-career role, you'll deliver Level 2 and Level 3 support for member-facing applications within the Application Support Team. With knowledge in Roadside and Travel systems, you will troubleshoot incidents while collaborating with IT teams to ensure operational efficiency. Bring your skills in testing and deploying system updates to improve integration and performance.
Key Responsibilities:
• Deliver Level 2 and Level 3 support for application systems
• Resolve incidents using the ticketing system promptly
• Maintain Travel and Roadside service applications
• Perform system testing and enhancements as requested
• Document processes for applications and their usage
Requirements:
• Post-secondary education in IT or related field
• 2-3 years of relevant application support...
In this mid-career role, you'll deliver Level 2 and Level 3 support for member-facing applications within the Application Support Team. With knowledge in Roadside and Travel systems, you will troubleshoot incidents while collaborating with IT teams to ensure operational efficiency. Bring your skills in testing and deploying system updates to improve integration and performance.
Key Responsibilities:
• Deliver Level 2 and Level 3 support for application systems
• Resolve incidents using the ticketing system promptly
• Maintain Travel and Roadside service applications
• Perform system testing and enhancements as requested
• Document processes for applications and their usage
Requirements:
• Post-secondary education in IT or related field
• 2-3 years of relevant application support...
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