Application Support Analyst 2104

Key Responsibilities
Provide L2/L3 application support for integration and middleware platforms
Monitor system performance and ensure high availability of applications
Troubleshoot and resolve production issues within SLA timelines
Support integration flows across APIs, middleware, and cloud services
Collaborate with cross-functional and global teams for incident resolution
Perform root cause analysis and implement preventive measures
Maintain and enhance operational documentation and support procedures
Required Skills & Experience
Core Technical Skills (Must-Have)
Operating Systems: Unix / Linux
Databases: Oracle DB, Azure Cosmos DB
Query Language: SQL
Middleware & Integration: IBM WebSphere Application Server, ITX (WTX)
Web/Application Servers: Apache, Tomcat
Cloud & Azure Services:
Azure Event Hub
Azure Function Apps
Azure Service Bus
Scripting: Advanced Shell Scripting
Containerization: AKS (Azure Kuber...