Job Description
Application Services Support Engineer
Who We Are
The Role
Be an extension of development teams to harden products.
What You’ll Do
- Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages.
- Application performance tuning, outage troubleshooting / triage, short term / long term fixes
- Work closely with other Application and development teams to provide detailed information for product improvement.
- Create tools for standard triage; stack dump, centralized logging; to support defect resolution.
- Ensure design, infrastructure, process/operational documentation is up to date.
- Facilitate production deployments.
What You’ll Bring
- Strong affinity to automate repetitive tasks, learning out processes that drive down outages and deliver quick results.
- Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Basic understanding of software development a...
Who We Are
The Role
Be an extension of development teams to harden products.
What You’ll Do
- Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages.
- Application performance tuning, outage troubleshooting / triage, short term / long term fixes
- Work closely with other Application and development teams to provide detailed information for product improvement.
- Create tools for standard triage; stack dump, centralized logging; to support defect resolution.
- Ensure design, infrastructure, process/operational documentation is up to date.
- Facilitate production deployments.
What You’ll Bring
- Strong affinity to automate repetitive tasks, learning out processes that drive down outages and deliver quick results.
- Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Basic understanding of software development a...
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