Application Production Support

At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
• Experience in incident management, problem management, release management, root cause analysis and deployment
• Understand SDLC and experience working with business users, various IT teams and vendors
• Knowledge of web languages (e.g. HTML/CSS, JavaScript)
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
• Positive attitude and able to work under pressure
• Excellent technical troubleshooting skills
• Self-driven, creative and team-oriented person with good interpersonal skill
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
• Possess strong information ...