Application Operations Engineer

Job Description Summary
Do you have the following skills, experience and drive to succeed in this role Find out below.
Responsible for delivering product service support globally collaborating with operational teams and Service owners. This role is responsible for enhancing the user experience by continuously improving the service and experience.
Job Description
Roles and Responsibilities
Strive to provide excellent customer service to employees from GE Businesses
Work hand in hand with operations in identifying & resolving issues directly with end users and vendors
Become an expert on product service within GE and accountable for identifying opportunities to improve overall user experience
Support end user issues by providing the effective solutions
Be aware of system-wide changes and application deployments that might impact application availability for users
Effectively manage escalations to resolution
Partner with product teams to plan and test auto...