Job Description

Req ID:

We are currently seeking an Application Maintenance and Support (L2) professional to join our team in Guadalajara, Jalisco (MX-JAL), Mexico.

Responsibilities
  • Actively provide support for resolution of L2 issues with detailed analysis.
  • Help in code fixes and rigorous testing where required.
  • Support product servers and clients on cutting‑edge platforms.
  • Contribute to continuous improvement and continuous delivery initiatives.
  • Work collaboratively with team members and provide technical feedback and support to Development teams.
  • Perform detailed RCA of issues in production and implement corrective actions.
  • Validate collaboration and communication skills, leading in a global environment.
Qualifications
  • 3+ years of relevant experience in application maintenance and support (L2).
  • Strong knowledge of Unix.
  • Strong writing SQL queries.
  • Knowledge of sc...

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