Job Description
Job Purpose and Impact
A ServiceNow Developer specializing in the ITSM module, responsible for designing, configuring, and customizing ServiceNow tool to support IT service management processes. Expertise includes Incident, Problem, Change, Request, and Knowledge Management, along with workflow automation and integrations to improve service delivery and operational efficiency. Collaborates closely with stakeholders to translate business requirements into scalable technical solutions while ensuring platform stability, performance, and best practices
Key Accountabilities
A ServiceNow Developer specializing in the ITSM module, responsible for designing, configuring, and customizing ServiceNow tool to support IT service management processes. Expertise includes Incident, Problem, Change, Request, and Knowledge Management, along with workflow automation and integrations to improve service delivery and operational efficiency. Collaborates closely with stakeholders to translate business requirements into scalable technical solutions while ensuring platform stability, performance, and best practices
Key Accountabilities
- APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
- APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for appl...
Ready to Apply?
Take the next step in your AI career. Submit your application to Cargill today.
Submit Application