Job Description
Job Purpose and Impact
The Service Delivery Consultant will support the delivery of information technology service operations, which primarily consists of being responsible for the performance of internal and external service providers delivering the end-to-end services for ERP and Functions applications in the EMEA region, ensuring services are provided and continuously improving.
In this role, you will apply general knowledge of information technology to build partnerships with the businesses as well as internal information technology platform teams. Manage relationship and service management, application implementation and release management, break/fix problem resolution, application monitoring and maintenance, and continuous improvement.
Key Accountabilities
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