Job Description
Job Summary
We are looking for a proactive and analytical Application Support Engineer to join our growing IT support team. The ideal candidate will provide first-level technical support for ERP users, troubleshoot system issues, and ensure business continuity by maintaining seamless ERP operations. This role requires strong communication and problem-solving skills, along with a good foundation in SQL and cloud technologies (preferably Azure).
Key Responsibilities
We are looking for a proactive and analytical Application Support Engineer to join our growing IT support team. The ideal candidate will provide first-level technical support for ERP users, troubleshoot system issues, and ensure business continuity by maintaining seamless ERP operations. This role requires strong communication and problem-solving skills, along with a good foundation in SQL and cloud technologies (preferably Azure).
Key Responsibilities
- Respond to user queries related to the ERP system and provide timely resolution. Diagnose, troubleshoot, and escalate ERP-related issues effectively.
- Perform root cause analysis and ensure long-term solutions for recurring issues. Write and execute basic SQL queries to investigate and resolve data-related issues.
- Collaborate with internal teams, vendors, and external partners to resolve support tickets. Communicate effectively with end-users,...
Ready to Apply?
Take the next step in your AI career. Submit your application to Trimble Inc. today.
Submit Application